We are a very small Mom and Pop music shop and neighbors to the Beaumont/Banning Community. We ask that all of our neighbors that have rented from us become familiar with the rental policies to avoid ay confusion. Like everything else we do here, communication is key! Please read all of the following:
Payments : All rentals are expected to be paid on time, on your due date, with automatic payments. If a card was lost or stolen, please call us right away or send a Zelle payment to firstname.lastname@example.org.
Returns:Instruments may be brought back without refund of deposit and renter will be charged full commitment if returned early. We ask that all renters make a minimum of a three month commitment. This may be paid up front, or monthly. If returned early, you will be obligated to pay the remainder of the commitment that you have signed to during the rental process.
Insurance & Deposit: The insurance you pay on an instrument protects you from normal wear and tear due to excessive use (scratches, small dings/dents, etc…), and it covers 50 percent of the full MSRP value of the instrument if in the event it becomes lost, stolen, or significantly damaged by anyone. The insurance does not cover damage due to negligence or mishandling or major accidents (such as dropping it or traveling with it outside of its case). It also does not cover cleaning or regulating of an instrument due to mishandling or lack of care. You must clean your instrument regularly and do not let anybody else use or handle your instrument in any way.
Repairs & Maintenance: We are the only ones authorized to make any repairs to your instrument. Repairs vary in price depending on the issue. If we find that any issues are manufacturer warranty issues, your instrument may be replaced by any existing warranties, through us, by the manufacturer. Instruments are required to be cleaned daily in order to get you deposit back.
Rental fees are not to be used as store credit, but solely as credit toward the purchase for the following; alto sax, flute, clarinet, trumpet, cornet, trombone, bell kit, or any other school approved woodwind or brass wind exceeding $800.00.
Theft: When an instrument is not paid for, but still in your possession after numerous attempts to reach you, it is considered stolen. When our neighbors have stolen from us, it puts us in an awkward position. Each and every loss has a major financial impact on us as a very small mom and pop local business, and there is no way to recover these losses through insurance, the government or any other means. So please note, when you steal from us, you are stealing from a family, your neighbors, not a major corporation (not as if that makes it right either). We are honest people that work a 6 day work week over 55 hours a week, so we will do whatever we legally can to recover any losses.
Thank you to all of our friends and neighbors for reading and understanding our simple, reasonable rental policies.
Sincerely – Your Beaumont Music Centre Family